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Email/Privacy Policy

 

Effective September 1, 2011

 

Long Ryder® recognizes the importance of your privacy and the importance of protecting your personally identifiable information, such as your name, e-mail address, mailing address and credit card information. Please take a moment to review this Privacy Policy (“Privacy Policy”) which describes how we collect, use and share your information.

 

Your order is shipped discreetly in a plain package with a shipping label from ” ” There is nothing written on the package that identifies the contents.

 

When you select to make a purchase from a Long Ryder website, we collect your name, shipping address, telephone number and email address. This information is gathered via the website order page.

 

We do not collect, store, or retain your credit card information. When you reach the point in the order process where you have chosen to submit your credit card information, this information is submitted to a third party, PCI compliant processor gateway.

 

Certain non-personal information about you may be collected by the standard operation of Long Ryder® servers, such as Internet browser types being used, IP address and referral website address.

 

You may have the ability to contact Long Ryder® via email through the Websites. If you make a purchase and provide your email address at the time of purchase you will receive order confirmation and promotional email from Long Ryder®. All e-mail addresses, and any personally identifiable information contained in such communications may be retained by us.

 

Long Ryder® may use cookies to provide you with a personalized experience, authorize certain product features, track and understand traffic patterns, and track performance of sales affiliates. Any personally identifiable information contained in a cookie is treated the same as any other personally identifiable information you may have provided to us.

 

We may use your personal information as follows:

Provide the third party fulfillment center with your name and address in order to ship your order to you;
Communicate with you regarding your account and any customer service issues, including sending you e-mail to confirm your order;
Contact you to confirm receipt of your order, respond to your communications, confirm your subscription to mailing lists, participate in customer satisfaction surveys, reset your password if applicable and provide you with news, newsletters, updates, promotions, new products, special offers and information.

 

If your personally identifiable information changes, you may update or amend it by contacting us by email or telephone at the contact information listed on this website.

 

We may update this Privacy Policy from time to time to reflect changes in the scope of Long Ryder customer support, order processing, the law, or industry initiatives, among other reasons. If we make any updates that significantly change the way we treat your personally identifiable information, we will notify you by placing a prominent notice on the Long Ryder Website. Any changes made to this Privacy Policy will be effective upon the posting of the new Privacy Policy on the Long Ryder® Website. The effective date of this Privacy Policy can be found at the top of this page.

 

If you have questions or concerns about the privacy aspects of our products or services, please contact us through the Long Ryder website as noted above.